Do you know about all of the services Travellers Aid provide? It’s an extensive list! Learn more about how we can assist you at our service hubs at Flinders Street, Southern Cross, Seymour and Ballarat Stations.
Southern Cross Station
• Connection Assistance (buggy, wheelchair and personal guidance)
• Mobility Equipment Hire
• Companion Service
• Crisis Travel
• Personal Care
• Station Lounges – mobility equipment recharging, shower facilities and more.
Opening hours: 6.30am – 9.30pm, 7 days a week
Personal Care Opening hours: 11am – 5pm, Monday to Friday and 11am – 4pm Saturdays and Sundays
Phone: (03) 9670 2072 Email: scs@travellersaid.org.au
Flinders Street Station
• Mobility Equipment Hire
• Companion Service
• Personal Care
• Luggage Storage
• Station Lounges – mobility equipment recharging and more.
Opening hours: 8am – 7pm, 7 days a week
Personal Care Opening hours: 8am – 7pm, 7 days a week
Phone: (03) 9068 8187 Email: fss@travellersaid.org.au
Seymour Station
• Connection Assistance
• Companion Service
Opening hours: 8.30am – 6.30pm, Monday to Friday
Phone: (03) 5793 6210 Email: seymour@travellersaid.org.au
Ballarat Station
• Connection Assistance (wheelchair and personal guidance)
Opening hours: Coming soon
Phone: 0475 231 526 Email: ballarat@travellersaid.org.au