Join the Travellers Aid Community

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Volunteer to improve access and inclusion

When you volunteer with Travellers Aid you help people with a disability or older travellers get where they need to go. 

If you value access and inclusion for all, you’ll love being part of our volunteer workforce.

Want to improve access and inclusion in Victoria?

We need your help.

Travellers Aid volunteer pushing person in wheelchair through Ballarat Station. Both are smiling at camera.

Moving between train platforms and nearby transport zones is not easy for everyone.

Travellers Aid’s service hubs at Flinders Street and Southern Cross Stations in Melbourne and Seymour and Ballarat Stations in regional Victoria offer a friendly helping hand to people with disability, older patrons or those with ill-health or an injury. 

Contact us at or apply here.

Help make Melbourne’s big events more inclusive

Join our team of dedicated event volunteers. Recruiting now!

A Travellers Aid event volunteer stands with back to the camera. They are watching crowds in a festival setting.

Travellers Aid’s dedicated event volunteers help people with mobility impairments make the most of their event experiences. Find out more about event volunteering with Travellers Aid and join Melbourne’s inclusive events team today.

Help improve access and inclusion in your community

Volunteers, just like you, make Travellers Aid’s free and low-cost support services possible.

Our service hubs in Melbourne, Seymour and Ballarat help people connect with public transport, navigate transport disruptions, get to their appointments and outings and enjoy Melbourne’s special events.

Our dedicated volunteers assist people with a physical disability, older travellers, people with ill-health or injury and those with less visible disabilities such as sensory processing differences, autism and anxiety more than 225,000 times every year.

Choose from a variety of volunteer opportunities

From transporting people between station platforms, accompanying them to appointments or helping them get into and around Melbourne’s big events, you’re sure to find a volunteer role for you.

As well as our variety of volunteering opportunities, we also provide excellent on-the-job training and support in a close-knit, busy and friendly environment.

Call or email us to find out how you can start making a difference as a Travellers Aid volunteer.

Who can volunteer?

If you are friendly, respectful, patient and enjoy interacting with people from all walks of life then volunteering with Travellers Aid could be the role for you. You’ll be assisting seniors, regional Victorians and people living with disabilities as well as the general travelling public.

To volunteer you must be over 18 years of age. All volunteers must undergo a Victoria Police Check and a Working with Children Check. Training, uniform and assistance with myki fares is provided.

Opportunities exist in Melbourne, Ballarat and Seymour. If you would like to find out more about our upcoming volunteer opportunities, please email us at