At Travellers Aid Australia, our volunteers are an especially significant and much valued part of our family. With a current volunteer workforce of over 80 individuals, we are able to provide over 225,000 episodes of assistance each year.
We offer a wide variety of volunteering opportunities. You may like to contribute your time and skills in a practical way by assisting at one or more of our sites at Flinders Street, Southern Cross or Seymour Railway stations. Or perhaps you could lend a hand at our head office in Bourke Street, Melbourne in the marketing, administration, finance or other area of expertise. Whatever your preference, we would love to hear from you.
And while you contribute to the community, we provide you with excellent on-the-job training and the chance to be part of a close knit workforce. You’ll develop your skills and expertise and be supported in a warm and ever changing environment.
Travellers Aid Volunteer Opportunities
Who can volunteer?
If you are friendly, respectful, patient and enjoy interacting with people from all walks of life then volunteering with Travellers Aid could be the role for you. You’ll be assisting seniors, regional Victorians and people living with disabilities as well as the general travelling public.
To volunteer you must be over 18 years of age. All volunteers must undergo a Victoria Police Check and a Working with Children Check. Training, uniform and assistance with myki fares is provided.
Companion Service volunteers meet travellers at Southern Cross or Flinders Street stations and accompany them to an essential appointment, a social activity or an important family event within Melbourne and suburbs.
As a trained volunteer, you would meet travellers and accompany them by public transport to and from their appointment.
Flinders Street Station
Volunteers are rostered to assist staff with customer service and to provide assistance for the companion service, as necessary. A weekly committment of 4 – 5 hours is required.
Southern Cross Station
Volunteers are rostered to assist the staff with customer service. Additional regulatory training is required for this role to drive the buggy on the platform and concourse. A weekly commitment of 4 – 5 hours is required.
A volunteer at this location must have a current Victorian Drivers Licence to undertake the buggy training.
Companion Service volunteers meet travellers at Seymour station and accompany them to an essential appointment, a social activity or an important family event in Seymour or surrounding areas.
We are looking for volunteers to drive the Travellers Aid Courtesy Buggy at Seymour Railway Station. This is an important service provided to passengers travelling through this busy transport interchange for trains, buses and cars.
To qualify for this role you must hold a current Victorian Drivers Licence. Buggy driver training, Seymour Station Induction and a Workplace Medical will need to be completed. Travellers Aid will organise and pay for direct costs associated with these requirements.
Previous experience in customer service and a basic level of computer literacy is desirable, but not essential.
For information, please contact the Travellers Aid Coordinator at Seymour on 03 5793 6210 or complete this form below to register your interest.