Participation Assistance

Companion Service

Whether you have a mobility challenge or are unsure about using public transport, our trained companion service volunteers will be with you along the way.

We’re here to support you to connect, engage, and participate in your community. Volunteer companions can meet you at a public transport hub in Melbourne or Seymour and using public transport can accompany you to and from:

  • Medical appointments
  • Social activities
  • Events/attractions
  • Work
  • School/education

We offer wheelchair assistance (using Travellers Aid wheelchair) as well as companion assistance to people who walk unassisted or with the help of a walking frame.

Who is eligible?

To use this service you must be:

  • over 18 years of age or accompanied by a parent/legal guardian
  • living with a disability or chronic illness
  • able to transfer independently or with walking aids


You cover your personal transport costs, we take care of the rest.

Make a booking below or call us on 1300 700 399.

The Travellers Aid Companion Service is supported by V/Line and the City of Melbourne.


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