Accessible Services Directory

Meet our Travellers Aid trusted partners providing accessible services in and around Melbourne.

Simplify your search for accommodation, travel, entertainment, accessible venues and more!

Accommodation

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Medistays

MediStays makes it easy to find a safe and trusted place to stay, often at the most challenging time of people’s lives.

The Accessible Group

Choose accessible accommodation from basic to complex disability
needs, and feel secure knowing what you see here is exactly what to expect on arrival.

Accessible 1 bedroom hotel room with king bed

Brady Hotels & Apartments

Brady Hotels & Appartment’s goal is to make it as easy as possible for all people including those with hearing, vision, mobility or any other disability to learn about our properties and reserve their stay with us.

Accessible venues

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Access with Ash

Reviewing Melbourne’s most accessible cafes, bars, restaurants and attractions. Access needs? I got you!

Entertainment

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The I Can’t Stand Podcast

The podcast answering questions about what it’s like to live with a disability

Things to do

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Seniors in Melbourne

Seniors in Melbourne is a trusted travel website offering senior-friendly itineraries, travel tips, and
recommendations for exploring Melbourne and Victoria with confidence.

Royal Botanical Gardens Melbourne

Walkers, motorised and manual wheelchairs are welcome on all guided tours. Most areas of the Melbourne Gardens are accessible by walker and wheelchair. Travellers Aid Companion Service volunteers are available to support people with disability or those with additional mobility requirements travelling to Royal Botanic Gardens Melbourne, from Monday to Friday. Bookings essential.

Transport Victoria

Find all your travel information in one place – public transport, roads, cycling, and walking.

Melbourne Airport

Visit the Online Mobility Hub for Melbourne Airport. It is designed to provide you with all the information you need to plan your trip through the airport if you have accessibility or disability needs.

Kinetic

If you are travelling with a mobility aid (such as wheelchairs), and other disability mobility aids such as ride-on scooters and motorised vehicles, prior to travelling,  use the checklist as a guide for what aids can be accommodated on our accessible fleet.

Metro Trains

Together, we work as one team to deliver safe, reliable train services, and an exceptional passenger experience for all Victorians and visitors to Melbourne. This page provides information on which accessibility features are available at each of our metro stations.

V/Line

Your accessible journey with V/Line. This page provides information on what to expect at the station and onboard V/Line train services and communication tools to help you on your V/Line journey.

V/Line logo

Yarra Trams

Yarra Trams operates Melbourne’s tram network and is striving to provide a safe, inclusive and accessible service for all passengers. They work with the Victorian Government and accessibility groups to continually improve network accessibility and ensure tram travel is easier and more comfortable for everyone. This page provides information on the accessibility features available across the tram network.