Accessible Melbourne events

We’re helping our city’s most iconic events become more accessible and inclusive

Update from Travellers Aid regarding COVID-19

Travellers Aid is committed to ensuring the safety of our service users and workforce throughout the COVID-19 global pandemic. We operate within Victorian government guidelines and have Covid safe plans and contact tracing at all of our sites and mobile locations.

If you are feeling unwell, please seek medical advice and stay at home.

“I had been thinking that it might have been the last time visiting my sister, but I feel empowered to undertake the journey for some years now knowing that I can access this support.”

– from a valued client

News and Events

Celebrated gumleaf performer enjoys free, accessible services

Celebrated gumleaf performer enjoys free, accessible services

Like the musical instrument he's become famous for, gum leaf performer Uncle Herb Patten discovered Travellers Aid by accident.  Passing through Flinders St Station on his way to busk in Melbourne’s CBD, Uncle Herb noticed someone in a wheelchair headed through a...

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Easing pain points in everyday journeys

Easing pain points in everyday journeys

We work with transport providers to offer support and assistance to passengers during public transport disruptions.  With an increase in upgrades and service works throughout the public transport system, providers are keen to minimise the disruption for passengers. As...

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Service user experience guides website accessibility

Service user experience guides website accessibility

From service user to accessibility consultant. How Lauren is helping us create a more user-friendly website After years of using our services to stay connected with family, work and study, Lauren is now using her professional and lived experience to help Travellers...

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Improving customer service
can be a life changing experience.