The Travellers Aid Crisis Travel Program is available from our Southern Cross Station site and assists people who need to travel because of an unexpected emergency situation.

Assistance is available by assessment to anyone who is stranded, vulnerable, distressed, disadvantaged, homeless or at risk of homelessness.
Please call ahead on (03) 9670 2072 to discuss your situation and appointment times. In some circumstances you may be required to complete an Emergency Relief Application Form (PDF)
Please email this form to scs@travellersaid.org.au
Please note: Travellers Aid cannot assist with interstate travel.
We can provide practical assistance such as:
- Subsidised public transport travel tickets for medical emergencies, family crises, court matters, employment opportunities or other compelling reason. Travel tickets are valid for metropolitan Melbourne and regional Victoria only
- Information on travel and accommodation options
- Other material aid on a case-by-case basis
The Crisis Travel program is funded by:
- V/Line
- StreetSmart
- Philanthropy
- Agency contributions
- General donations.

