An update from Elias, Traveller Aid CEO

What better way to kick off 2022 than at one of the most exciting sporting events of the year – the Australian Open.

Working closely with Tennis Australia and Yarra Trams, we were able to make this event more accessible and inclusive for guests by providing access and egress support to people with disabilities and others who were experiencing mobility challenges.

Our volunteers have returned with fresh enthusiasm, and we also welcome many new volunteers who have proven to be an invaluable part of the team. Whether driving a buggy at Seymour and Southern Cross Stations or providing mobility assistance at iconic Melbourne events such as the Australian Open and Moomba, our staff and volunteers make a tangible difference to people’s participation in their communities, and it shows in the glowing feedback we have received.

With the introduction of our new Time Out program, we continue to expand our services across metropolitan Melbourne and to larger regional centres throughout Victoria. The Time Out program will provide respite and support to the many dedicated carers across Victoria so that they can have some time out to attend to their own personal needs. With one in eight Victorians providing unpaid care for their loved one, this is a valuable program for carers who can be assured that their loved one will be treated with the utmost dignity and respect while they take a little time out for themselves.

We look forward to making a broader connection with the people we serve as well as our partners during the coming months.

As we return to the events and social occasions that have been missed over the past couple of years due to the COVID-19 pandemic, our service offering has expanded. Travellers Aid is proud to be present at many major events and Melbourne attractions, ensuring that they are inclusive and accessible to everyone in our community.

We hope to see you soon.

Elias Lebbos | Chief Executive Officer

Access and Inclusion at the Australian Open 2022

Over 14 days we came together to help hundreds of guests with mobility challenges to enjoy the event as safely and comfortably as possible.

Time Out Program

The Time Out program provides respite for unpaid carers who look after parents, partners, adult children, or other family members, so that they can have some time out to attend to their own personal needs. 

Yarra Trams Disruption

Travellers Aid was proud to be working with our partner Yarra Trams to provide accessible travel support during the Swan Street upgrades.

Companion Service at Queen Victoria Market

Travellers Aid in partnership with the City of Melbourne was available to support people at the iconic Queen Victoria Market.

See you at Moomba 12-14 March

Travellers Aid is partnering with Moomba to make the festival more accessible and inclusive. Saturday 12th – Monday 14th March.

People’s Choice Community Lottery

Your last chance to buy your raffle tickets to support Travellers Aid and win some great prizes!

Site Services and Hours

Our sites at Flinders Street, Southern Cross and Seymour are operating as usual and ready to assist you.