Disability Awareness Training

Disability Awareness Training (DAT)

Travellers Aid Australia, in conjunction with William Angliss Institute, has developed an interactive online disability awareness training program www.dat.org.au for business owners and their staff. The training is designed to give business operators the confidence to communicate with anyone who has a disability, whether it is in their workplace or in their everyday life.


Participants in this training workshop will gain the confidence to:

  • Interact with and assist people who are living with a disability
  • Improve workplace delivery of equitable, consistent and person-focused customer service
  • Provide leadership that encourages positive behavioural adaptations to service delivery
  • Understand the legal responsibilities of service providers to make reasonable adjustments to their place of business
  • Workshop methods will include discussion, participation, observation and evaluation.

Workshop topics include:

  • Types of disabilities
  • Intellectual Disabilities
  • Physical Disabilities
  • Neurological Disabilities
  • Sensory Disabilities
  • Disability Regulations and Legislation
  • Federal Disability Discrimination Act 1992
  • Equal Opportunity Act 2010
  • Australian Human Rights commission
  • Anti-Discrimination Board
  • Moral obligations
  • Communication Skills
  • Respectful and inclusive language
  • Avoiding labels and victim language
  • Communication aids and devices
  • Alternative communication techniques

Workshop Costs:

  • Face-to-face training (3.5 hrs) – $275 per participant incls GST
  • Face-to-face training (6.5 hrs) – $440 per participant incls GST

Minimum 10 participants – Maximum 30 participants

Workshop Price Includes:

  • Qualified Disability Worker/Adult Trainer
  • Guest speaker who lives with a disability to assist for part of the workshop
  • Course materials including disability equipment for demonstration and experience

Workshop Price Excludes:

  • Venue hire
  • AV equipment
  • Food & beverages
  • Customisation – please enquire if specific customisation is required

For more information or to book your training visit our Disability Awareness Training website.