In addition to our core services at Flinders Street, Southern Cross, Seymour and Ballarat Stations you will find friendly Travellers Aid volunteers at these upcoming events and disruptions.
Moomba
Saturday 11 March to Monday 13 March
10am – 6pm
We will be providing the following services:
- Wheelchair or personal guidance
- Mobility equipment hire (wheelchairs and strollers)
- Information about the Hidden Disabilities Sunflower initiative
- A quiet space available for those who need it
A Walk in the Park
A Fight Parkinson’s event
Sunday 26 March
8.30am – 12.30pm
We will be providing the following services:
- Buggy transfer between the car park at Federation Square to the registration desk inside Federation Square
- Wheelchair assistance will also be provided around the Federation Square precinct and from Flinders St Station.
Melbourne International Flower & Garden Show (MIFGS)
Wednesday 29 March 2023, 8.45am – 5.15pm
Thursday 30 March 2023, 8.45am – 5.15pm
Friday 31 March 2023, 8.45am – 9.15pm
Saturday 1 April 2023, 8.45am – 5.15pm
Sunday 2 April 2023, 8.45am – 5.15pm
We will be providing the following services:
- Wheelchair or personal guidance within the event grounds
- Wheelchair or personal guidance from Yarra Trams Stop – 11 (Gertrude Street), to a Buggy Connection Service which will take guests to the Main Entrance and back to the stop for their return trip
- Buggy connection service from Yarra Trams Stop – 11 (Gertrude Street), to the Main Entrance
- Buggy connection service from the Accessible Parking Facility (between Rathdowne St and Southern Drive) to the Main Entrance.
We also have the following services available from our service hub at Southern Cross Station:
- Guests can be met on the platform and transferred by buggy to Yarra Trams Stop – 1, (Bourke & Spencer Streets) to connect onto the 86 or 96 tram services to Stop – 11 (Gertrude Street), the closest tram stop to the Main Entrance of the show. This service can be booked online here or call 03 9670 2072
- Companion Service volunteers to support people with a mobility challenge or people who are unsure about using public transport to the entrance of the Flower and Garden Show. Book online here or call 03 9068 8187.
Partnership with Yarra Trams at the Formula One Rolex Australian Grand Prix 2023
Thursday 30 March 2023, 9.30am – 7.30pm
Friday 31 March 2023, 8.30am – 9pm
Saturday 1 April 2023, 9am – 9pm
Sunday 2 April 2023, 8.30am – 8pm
We will be providing the following services:
- Wheelchair or personal guidance to and from bus replacement service and tram stop (connecting passengers from Route 96 replacement buses Richardson St to Gate 1) assistance will also be provided around the Federation Square precinct and from Flinders St Station.
Please note: The Formula One Rolex Australian Grand Prix will provide a buggy and wheelchair hire service at Gate 1, which patrons can access once they have entered the venue.