Station Lounges

Our Travellers Aid lounges at Flinders Street and Southern Cross stations in Melbourne are places for travellers to take a seat, rest and wait for the next leg of their journey.

Both lounges have free facilities such as baby change tables, drinking water, accessible toilets and adult change tables. We welcome breast feeding mothers and our friendly staff and volunteers are always happy to assist tired families or those experiencing unexpected travel emergencies.

We can help with basic tourist and travel information as well as directions around the stations.

All funds raised through fee-paying services are used to support people experiencing disadvantage or needing additional assistance when travelling.

Shower with towel & soap
Bulk showers (x 10)
Change Room

*Concession rates are available to concession card holders and students 25 years and under.

Southern Cross Station

Services include:

  • Showers including towel and soap (7am – 7pm Mon – Fri and 7am – 5pm Sat – Sun)
  • Change rooms
  • Mobility equipment recharge point

Our Southern Cross Station Lounge is located under the Bourke Street bridge, opposite the luggage hall.

Opening hours:

6:30am to 9.30pm, 7 days a week

Phone: (03) 9670 2072


Flinders Street Station

Services include:

  • A comfortable lounge and rest area with baby-change facilities
  • Short-term luggage storage (same day only, not overnight)
  • Mobility equipment recharge point.

Our Flinders Street Station Lounge is located on the concourse between platforms 9 & 10 (in the ticketed area)

Opening hours:

8:00am to 7:00pm, 7 days a week

Phone: (03) 9068 8187


Travellers Aid Australia - Flinders St