You will find the Travellers Aid Buggy Service at Southern Cross Station Melbourne and Seymour Station in regional Victoria. It is available to all people, including seniors, people with disabilities, people with injuries or anyone suffering from illness as they travel.
Buggy bookings must be made 24 hours in advance to ensure you are met from your car, train, bus, airport transfer or taxi platform. If you are commencing your onward journey at Southern Cross Station, the buggy service also leaves from the Travellers Aid lounge and will ensure you are on time for your connecting service.
Southern Cross Station
Southern Cross Station is Melbourne’s largest public transport hub. Servicing both metropolitan Melbourne and regional Victoria it has 16 train platforms, a bus depot, airport transfers, a taxi rank and several tram stops right at its doorstep.
Travellers Aid provides a free Buggy Service to assist people with mobility needs who are transiting through Southern Cross Station.
Our three buggies operate 7 days a week meeting and assisting passengers as they can connect with other modes of transport on their journey.
6:30am to 9:30pm, 7 days a week
Phone: (03) 9670 2072
Southern Cross Station Buggy Service is supported by AssetCo Management, PTV and the Home and Community Care (HACC) Program.
Seymour Railway Station
Seymour Railway Station is a transport hub and bus interchange in regional Victoria. It has 3 train platforms that are a minimum of 200m from the car park and bus stops via a wheelchair accessible access tunnel.
Travellers Aid provides a free Buggy Service to assist people with mobility needs who are transiting through Seymour Station.
The buggy operates from Monday to Friday meeting and assisting passengers from the car parks, taxi rank, local bus and conecting V/Line coach services to and from the station platforms.
8:30am to 6:30pm, Monday to Friday
Phone: (03) 5793 6210
Travellers Aid Seymour Railway Station
Seymour Station Buggy Service is supported by V/Line.