Backpacker Services

Our Travellers Aid lounges are a haven for backpackers transiting through Melbourne.

    At Southern Cross Station we offer services such as hot showers, change rooms and mobility equipment recharge and at Flinders Street Station we offer luggage storage. 

    Our staff and volunteers are always happy to help with basic tourist and travel information. Our fee-for-service activities to members of the general public raise funds that support people experiencing disadvantage or who have difficulties whilst travelling.

    SERVICE
    FULL RATE
    CONCESSION RATE *
    Shower with towel & soap
    $10.00
    $7.50
    Bulk showers (x 10)
    $70.00
    N/A
    Change Room
    $2.00
    $1.00

    *Concession rates are available to concession card holders and students 25 years and under.

    At Southern Cross Station Melbourne we offer:

    • A comfortable resting lounge
    • Showers including towel and soap (7am – 7pm Mon – Fri and 7am – 5pm Sat – Sun)
    • Change rooms
    • Mobility equipment charging facilities

    Our Southern Cross Station Lounge is located under the Bourke Street bridge, opposite the luggage hall.

    Opening hours:
    6:30am to 9.30pm, 7 days a week
    Phone: (03) 9670 2072
    Email: scs@travellersaid.org.au

    At Flinders Street Station Melbourne we offer:

    • A comfortable resting lounge
    • Luggage storage (same day only)
    • Mobility equipment charging facilities

    Our Flinders Street Station Lounge is located on the main concourse near the escalators between platforms 9 and 10.

    Opening hours:
    8:00am to 7:00pm, 7 days a week
    Phone: (03) 9068 8187
    Email: fss@travellersaid.org.au

    Travellers Aid Australia - Flinders St