“If I hadn’t discovered Travellers Aid, I would not have been coming to Melbourne or to the Avalon Airshow at all,’ says Queanbeyan plane spotter, Annette.

When her initial idea of coming to Melbourne with a supported travel company did not work out, Annette began researching how she could travel independently.

While looking at public transport options online, Annette discovered Travellers Aid, and her dreams of attending this year’s Airshow, near Geelong, returned to life.

Annette says Travellers Aid’s friendly staff provided prompt and helpful answers to all her queries.

“They walked the journey with me, providing support from their end, so I was confident that the equipment would meet my needs.”

She was happy to learn that Travellers Aid had service hubs at both Flinders St and Southern Cross stations, which meant she could hire a mobility scooter as soon as she arrived in Melbourne. And with Travellers Aid’s equipment meeting public transport specification guidelines, she was confident the scooter would fit on each mode of transport she planned to use.

After traveling from NSW to Melbourne’s Southern Cross Station, Annette arranged for a free Travellers Aid connection assistance buggy to meet her train and take her to the service hub within the station, where she picked up the mobility scooter and began her adventures.

In addition to two days at the Avalon Airshow, Annette spent her first Melbourne ‘trip on wheels’ exploring other city highlights including the Monet & Friends exhibition at The LUME, Eureka Tower’s Skydeck, and the Shrine of Remembrance.

“The weekend was fantastic. It just had a sense of freedom to be able to do normal things again, and to be able to see these excellent attractions that Melbourne has on offer, ” Annette says.

“I highly encourage other people to make their inquiries with Travellers Aid and find out what’s possible for you.”