Join the Travellers Aid peer mentor program.

Who we are

Travellers Aid is an organisation committed to enabling every individual to connect, engage and participate in their community. 
We take pride in the diverse backgrounds of our team which reflect the communities in which we work. 
Our services are provided with the highest level of care, respect and dignity and are designed to enable people who face barriers to access. 

Position description

The focus of Travellers Aid’s EmpowerMEnt peer mentor program is to encourage National Disability Insurance Scheme (NDIS) participants to reach their goals and effectively engage in the community.   

Participants of the program will range from diverse backgrounds and have varying disabilities (Autism and Intellectual Disabilities); however, they will not have complex medical needs or display behaviours of concern.

  • Peer Mentors will be matched to participants based on their common interests, age, skills, and knowledge and will partake in the participants activities of choice. 
    (i.e., playing sport, going to the movies, learning new life and independence skills such as travel training or money handling)   
  • The Peer Mentor’s objective is to be a positive role model who can help participant community interaction, build the participant’s skills and confidence, and encourage them to make positive choices now and in the future.  
  • The role has flexible working hours, and you will work with your participant to arrange the day and time of the sessions.  
  • The Peer Mentor will also monitor the participants progress and report back to the Service Innovation Manager to ensure successful outcomes are being delivered and possible challenges discussed.  
  • Session times to be a minimum of 3 hours. 
  • Peer Mentors are not required to provide personal care and/or administer medication.  

About you


  • Successful completion of the on-line NDIS Worker Orientation Module. 
  • Demonstrated experience working with people from diverse backgrounds. 
  • An ability to communicate with various levels of staff and a wide range of diverse backgrounds.  
  • Able to perform under pressure and in challenging circumstances as they arise.  
  • A desire to assist participants to develop and achieve personal growth through their NDIS goals. 
  • An insightful nature that enables the awareness of challenges the participant may be experiencing. 
  • Highly demonstrated problem solving skills. 
  • The ability to work autonomously and in a team environment. 
  • Planning and coordination of activities including travel arrangements. 
  • The flexibility to adapt to changing environments and situations. 

Pre-Employment Checks to be undertaken prior to commencement of role: 

  • All staff must obtain a NDIS Worker Screening Check prior to commencement 
  • International Police check (if applicable)
  • Working with Children Check – if applicable  
  • VISA entitlement to work in Australia
  • Proof of COVID-19 vaccination.


  • Students currently engaged in subjects such as disability/ allied health services  
  • Experience supporting people living with disabilities  
  • Current First Aid Certificate – HLTAID011 – Provide First Aid and CPR. 

What we offer

  • Flexible role and working hours whilst out in the community. 
  • Employee Assistance Program (EAP) 
  • Salary Sacrifice Program 
  • Cost of recognised First Aid/ CPR course  
  • Role specific training on Autism and Intellectual Disabilities 
  • General Disability Awareness Training 
  • Ongoing training sessions and personal development 
  • Supervision and support meetings 1:1 or in group settings 

Job Category


Work Type


    Any questions?

    Phone: Belinda Faisal on 9670 2072

    Travellers Aid is a registered charity with Department of health quality accreditation. We are a non-registered NDIS provider.