Strategic Plan 2011 - 2016
Making everyday travel possible for all people
Strategic Plan 2011- 2016
[Front Page]
[Image: Photo of a woman receiving help from our buggy service with the following words]
- Complete
- Innovative
- Dignified
- Practical
- Integrity
- Compassionate
- Caring
- Tailored
- Easy-to-find
- Respectful
- Personal
- Independence
- Forward-thinking
- Fair
[Second and third pages]
Making everyday travel possible for all people since 1916
Strategic Plan 2011- 2016
[Image: photo of a woman on her hired electric scooter]
Practical, dignified travel support services:
Extraordinarily respectful, caring, practical supports that help people get where they need to go during times of emergency and in their everyday lives.
[Image: photo of a mother and her two children]
Brilliantly effective travel support services:
Wonderfully innovative, approachable, well-placed, easy-to-use travel supports so that travellers from all backgrounds and ages feel able to go about their lives with confidence and ease.
[Image: photo of the electric scooters for hire at Travellers Aid Australia]
Reducing the barriers to travel:
Tackling barriers to travel by empowering vulnerable people to have their voices heard and speaking up on their behalf, so that all people can travel safely and confidently for work, rest or play.
[Image: photo of a traveller at one of Travellers Aid Australia’s locations]
Partnership that support travellers in need:
Developing strong, mutually rewarding relationships with partners from the corporate, philanthropic, Government and community sectors and individuals to extend the reach and effectiveness of services for travellers in need.
[Image: photo of two Travellers Aid Australia clients]
Sustainable and enduring services:
Creating travel support services that will endure into the future through a culture of smart thinking, valuing and developing our people and the establishment of a strong and diversified financial base supported by a wide range of people.
[Image: photo of a TAA staff helping an elderly woman getting off a train]
[Image: a dotted “pathway” that includes the following written goals for Travellers Aid Australia]
Making travel inclusive for everyone, Going the extra distance for our clients, Building enduring travel support services, Growing our travel support services, Harnessing community support, Thinking innovatively about how we offer our travel services, Being a powerful voice for and with disadvantaged travellers, Providing stewardship for the long term, Embracing technology and new ways of doing things, Creating a solid financial base for the future, Being an employer of choice for the benefit of our people and clients
[Back page]
How you can help:
- Leave a bequest
- Make a monthly gist
- Give a tax-deductible donation
- Partner with us
- Sponsor a project
- Hold a fundraising event
- Volunteer with us:
- Like us on Facebook
- Follow us on Twitter
If you would like an accessible version of this Strategic Plan, please contact us on
Phone: (03) 9654 2600
Email: info@travellersaid.org.au
This Plan is also available in alternative formats on our website www.travellersaid.org.au
Travellers Aid Australia
Level 3, City Village, 225 Bourke Street
Melbourne Victoria 3000
ABN: 79 004 080 862
