Backpacker Services

Our Travellers Aid lounges are a haven for backpackers transiting through Melbourne.

    At Flinders Street Station and Southern Cross Station we offer services such as hot showers, change rooms, sleeping pods and computers with internet access.

    Our staff and volunteers are always happy to help with basic tourist and travel information. Our fee-for-service activities to members of the general public raise funds that support people experiencing disadvantage or who have difficulties whilst travelling.

    SERVICE
    FULL RATE
    SUBSIDISED RATE *
    Shower with towel & soap
    $10.00
    $7.50
    Bulk showers (x 10)
    $70.00
    N/A
    Change Room
    $2.00
    $1.00
    Resting Room / Sleep Pods
    $10.00 per hour
    Minimum 2 hours
    N/A
    Ironing Facility
    $2.50
    $2.00
    Computer with internet access
    $3.00 per 30 mins$2.00 per 30 mins

    *Subsided Rate applies to Concession Card holders, students and people 25 years and under.

    At Southern Cross Station Melbourne we offer:

    • A comfortable resting lounge
    • Tour bookings for locations and activities across Victoria
    • Tourist and travel information
    • Showers including towels and toiletries
    • Resting rooms that are similar to sleep pods (small room with single bed, one person only, daytime only)
    • Mobility equipment charging facilities
    • Computers and internet access
    • An array of toiletries, travel and hygiene products.

    Our Southern Cross Station Lounge is located under the Bourke Street bridge, opposite the luggage hall.

    Opening hours:
    6:30am to 9:30pm, 7 days a week
    Phone: (03) 9670 2072
    Email: scs@travellersaid.org.au

    At Flinders Street Station Melbourne we offer:

    • A comfortable resting lounge
    • Luggage storage (same day only))
    • Tour bookings for locations and activities across Victoria
    • Tourist and travel information
    • Mobility equipment charging facilities
    • Computers and internet access

    Our Flinders Street Station Lounge is located on the main concourse near the escalators between platforms 9 and 10.

    Opening hours:
    8:00am to 8:00pm, 7 days a week
    Phone: (03) 9068 8187
    Email: fss@travellersaid.org.au

    Travellers Aid Australia - Flinders St