Medical Companion Project Fact Sheet
Medical Companion Project
Take the worry out of travelling to Melbourne
This is an HTML version of the Medical companion fact sheet.pdf
Approximately 50,000 regional Victorians travel to Melbourne each year for medical treatment. Many rely on others to drive or accompany them to Melbourne. When assistance is not available, they risk their health by delaying their appointments or not going at all. Travellers Aid Australia’s trained volunteers meet medical travellers and accompany them by public transport to and from their appointment in central Melbourne. We assist people able to travel independently but who are unfamiliar with Melbourne, or feel
anxious using public transport alone. The service is free and can be booked by calling 1300 700 399.
- Available to regional and metropolitan travellers
- Must be booked in advance. A minimum 24 hours notice is required
- Travellers must purchase their own public transport tickets
- We’ll cover the volunteer’s transport costs
- Contact your local council for details on local assistance available for travelling to Melbourne
This service is available at two locations in Melbourne with the following opening hours:
Flinders Street Station
Mon - Fri: 8am to 6pm
Sat - Sun: on request
T: 1300 700 399
Southern Cross Station
Mon - Fri: 8am to 6pm
Sat - Sun: on request
T: 1300 700 399
E: scs@travellersaid.org.au


