Emergency Relief Fact Sheet
Emergency Relief Service
Unexpected things happen despite the best laid plans
This is an HTML version of the Emergency relief service fact sheet.pdf
Travellers Aid Australia’s Emergency Relief program provides assistance to travellers who are disadvantaged or facing unexpected emergency situations, no matter what their background. Re-uniting travellers in crisis with family, friends and other supports can help them feel empowered, safe and
dignified. We provide people, including those who are stranded, vulnerable, distressed, disadvantaged, homeless or at risk of homelessness with practical relief such as:
- Information
- Referrals onto accommodation and support
- Other material aid such as food packages on a case-by-case basis
- Subsidised travel tickets for medical, family crises, court matters, employment and other reasons
To access this program, call ahead on (03) 9670 2873 to discuss your eligibility and appointment times.
This service is available at Southern Cross Station in Melbourne with the following opening hours:
Southern Cross Station
Mon - Fri: 9.30am to 4pm
T: (03) 9670 2873
