About Us
Assisting travellers at their point of need
Travellers Aid Australia is a not-for-profit with a 95-year history. Since 1916, we've supported travellers by providing simple, practical travel-related support and aid that helps them travel independently and confidently, no matter what their background.
Our mission
To assist travellers at their point of need, and to ensure that they reach their destination safely and confidently.
Our vision
For travellers at the point of need to have easy access to services which are relevant and assist in providing solutions with dignity.
Some statistics
In 2011-2012 alone, our trained staff and volunteers provided over 175,000 services to travellers in need, including:
- assitance to 12,255 clients with Travel-related Emergency Relief
- 5,900 hours of personal care via our Travellers Aid Access Service
- 219 Students assited with travel to school
- 400 Clients accompanied by volunteers to medical appointments in Melbourne
Our Services and Our Staff make a difference to peoples' everyday lives. And that's exactly why we're here. To make a difference.
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